HINES BENDING SYSTEMS, INC.

Company Description

Hines Bending Systems, Inc. was founded in 1975 in Chicago, Illinois. In 1983, Hines Bending Systems moved its corporate headquarters to Fort Myers, Florida.

Jim Hynes, Hines Bending's President and CEO, founded the company on the belief that customers' pipe and tube bending needs HINES BENDING SYSTEMS, INC.re not being adequately addressed. As a result, he built a manufacturing facility that today supplies hundreds of global brands with tube and pipe bending machines.

Committed to Innovation
As an Original Equipment Manufacturer (OEM), Hines has led the tube and pipe bending industry with innovation in traditional numerically controlled (NC) and computer numerically controlled (CNC) Mandrel Bending Machines, as well as its full line of Induction Bending Machines.

In 1975, Hines Bending sold one type of mandrel bending machine. Today, Hines Bending sells 31 different models of tube and pipe bending machines.

Dedicated to its Customers
Long before 1975, Jim Hynes knew the importance of listening to customer needs. Today, hundreds of global brands - the very large to the very small - use a Hines Bending Machine to bend tube and pipe for hundreds of products and applications.

Hines Bending Systems success is directly attributed to its many customers and by adhering to the following promises.

1. Service first. Talk second. We promise to put your needs first.

2. Listen. You know your business better than we do. Listening to
your point of view and input is the most important thing we do.

3. Admit mistakes. If we do something wrong, we'll make it right.
Guaranteed.

4. Give more than you get. We appreciate your commitment to us,
so we'll work very hard to provide you with exceptional value.

5. Be prompt. We promise to provide quick turn-around, and when
appropriate, within 24 hours.

6. Be good at what you do. For decades, we have owned the factory,
ensuring costs are controlled and quality is high. As a result, our
hundreds of customers recognize Hines Bending as the undisputed
global leader in pipe and tube bending machines.

7. Do what you know, don't do what you don't know. We sell pipe
and tube bending machines, related tooling and parts. That's it.

8. Deliver unequaled service. We will not fail to give you the very
best service. Period. If we don't let us know about it.

9. Innovate. Sometimes there is a better, more innovative way,
or less expensive way to achieve your goal(s). We promise to
with provide you the best machine and tooling solution to meet
your needs.

10.Dedicated to Success. We are 1,000% dedicated to your success.

Customer Focus
Hines Bending Systems, Inc. was founded in 1975 in Chicago, Illinois. In High School, Hines Bending's founder, James "Jim" Hynes, worked at his father's Standard Oil (now Amoco) service station where he learned a lot about cars. More importantly, he learned how to service customers, earning their respect and setting what he would later use as "best practices" to achieve extraordinarily high customer satisfaction.

When patrons weren't stopping for gas, my father would shout, "Are the bathrooms clean?" or "Don't just stand there, push the broom around," explained Jim Hynes. On the importance of time management, if there was a line to cash out, he'd say, "Get the money son, you can talk to your friends later."