Mercury Global Solutions

Company Description

Established in 2005, at indian it hub, bangalore, Mercury Global Solutions operate international call centers across major indian cities and operate bpo services. We offer voip products, rfid solutions & integration, software development & contract programing, professional recruitment services, research & development co-ordination services. We provide consultation for the foreign companies, looking forward to begin operations in india.

Our contact centre services:
* tele marketing/tele sales
* promotions
* inbound order taking
* technical support
* help desk
* leads generation
* customer care and support
* medical transcription

Our bpo services:
* human resources processing
* mortgage processing
* insurance processing
* payment processing
* finance and accounting
* research and analysis

Our rfis services:

Solutions & integration for following applications...

* inventory & asset management for retail, warehouse & library applications
* logistics & supply chain
* access control
* parts identification & anti-counterfeiting
* vehicle tagging & fleet management
* person identification
* valuable objects identification
* blood analysis identification
* production line optimization & monitoring
* machine tool management
* pipeline identification
* food & pharmaceutical production control

Voip produsts:

* crm contact center: A pioneering soft-dialer for call centers aimed to dramatically improve the productivity of a contact center.

* us mappings/voip mappings