USBID INCORPORATED

Company Description

Founded in 1998, and located in Palm Bay, FL, USBid, Inc. is a distributor of electronic components, including end-of-life and obsolete semiconductors, and other allocated or hard-to-find products.

Originally created as an online auction site, USBid's current offering combines efficient, easy-to-use USBID INCORPORATEDb tools with catalogs containing more than 50 million parts, backed by an in-house test lab capable of exceeding minimum industry standards for detection of counterfeit and substandard product. Catering to a global market, with headquarters in the United States and a sales office in Hong Kong, USBid, Inc., carries products from companies, such as Texas Instruments, Intel, Renesas, Analog Devices, TE Connectivity and Xilinx, available from over 1,000 original equipment manufacturers (OEMs), contract manufacturers (CMs) and distributors.

USBid, Inc. knows that sourcing open market product requires market intelligence and properly trained sales representatives dedicated to helping buyers search, find, and buy reliable product. Attentive customer service and courteous employees play an important role in the success of USBid, Inc., and the sales staff receives continuous product training and is proficient at reading and understanding product data sheets to assist customers in making the right purchasing decisions. They initiate and complete transactions in a multitude of languages such as Cantonese, Mandarin, English, Spanish, German, French, Japanese, Russian, and Italian.

USBid interacts with customers through various social media outlets such as Facebook (www.facebook.com/USBid), Twitter (twitter.com/USBid_Inc), and LinkedIn (www.linkedin.com/company/USBid-Inc-), among others. USBid also blogs (avoidcounterfeits.blogspot.com) regularly about relevant industry issues such as counterfeit avoidance procedures, providing photos and information on a variety of components, and discussing techniques and tips to detect suspect counterfeit components.

USBid gives back to Educational and Non-Profit Organizations through its "CHIP-IN" program.

The proliferation of counterfeit product into the electronic component supply chain poses threats to health, safety, and national security that require constantly improving techniques and technologies to combat this problem. USBid upgraded its inspection facility and continues to invest heavily in AAACTL (AAA Components Test Lab) a test facility using the latest counterfeit detection and analysis equipment. The company is committed to the eradication of substandard and counterfeit electronic components. The USBid quality inspectors and test operators receive continuous training and are regularly tested to assure their ability to perform the tasks necessary to accomplish this goal.

USBid, Inc. employs a dedicated workforce reflecting the diversity of our customer base with a commitment to promote the Corporate Policy: "Customer satisfaction through continuous improvement." The company solicits feedback from all customers and posts all inputs online unedited except for translation to English if necessary. Customer surveys are individually reviewed, complaints responded to quickly, and the results regularly communicated to employees who are measured on the results and the most helpful ones recognized and rewarded.